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Customer Service Executive
Lahore
Apply By Oct 24, 2021
Job Description (total positions: 1, posted on: Sep 24, 2021)

  • Monitoring Emails/ Zendesk
  • Coordination with Courier Services.
  • Complaint resolution.
  • Process the refunds.
  • Generate reverse pickups.
  • Coordination with Retail stores to facilitate the online queries.
  • Coordination with Warehouse regarding complaint orders.
  • Maintain Master complaint Sheet.
  • Prepare weekly, monthly Customer Service reports.
  • Coordination with different departments to facilitate customers queries.
  • Any other task assign by Line.

Required Skills

Customer Support Operations, Customer Analysis, Customer Service Operations, Customer Service Management,

Industry
Retail
Category
Client Services & Customer Support
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Career Level
Entry Level
Minimum Experience
1 Year
 
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