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Sr.ERP Support Officer
Lahore
Apply By Feb 11, 2022
Job Description (total positions: 1, posted on: Jan 11, 2022)

  • As a first-level support provider, investigate and resolve application functionality issues.
  • Proactively monitor, identify, and remediate ERP system issues every day, focusing on delivering system stability and availability.
  • Be the liaison between business and 3rd party ERP support partner for technical and support issues which need escalation for resolution.
  • Identify and record systems issues in the Help Desk system to review and resolve with a 3rd party ERP support partner.
  • Assist key users in testing new functionality, documenting, and retaining ERP knowledge.
  • Must have the ability to proactively deal with system hardware-related issues.
  • Provide networking support to stores and ensure that the store‚Äôs system should connect with networking.

Required Skills

Oracle ERP Implementations, Microsoft Dynamics ERP, ERP,

Industry
Retail
Category
Client Services & Customer Support
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Career Level
Entry Level
Minimum Experience
1 Year
 
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